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Shipping

You see something you love and you want it in your closet ASAP! Trust me, we know the feeling. At Haute2Wear we strive to get your orders to you out of our door and on our way to you as soon as possible.

Don't mind waiting a few days? Want it in your hands as soon as possible? Either way, we have various shipping options for you. 

Standard Shipping: 5-7 business days 

$6.00 (or free for orders over $50 USD)

Expedited Shipping: 1-3 business days

$10.00

Overnight Shipping: 1-2 business days

$25.00

NOTE: Orders are confirmed as soon as you check out but take 1-2 business days to be processed. If you have a set deadline in mind, let us know and we will be sure to do everything in our power to get it out of our door as soon as possible. Send us an e-mail at support@haute2wear.com

Haute2Wear is not responsible for any delays in your shipment after it has been dispatched. These delays can happen because of weather and/or any circumstance that will affect USPS or UPS (which are our shipping providers). 

Please be sure to double check your shipping information when checking out. Haute2Wear is not responsible for undelivered packages based on misinformation of shipping addresses filled out by the customer. 

Haute2Wear is not liable for any taxes or import fees when an order has been  shipped internationally. All international customers are required to pay any taxes and importation fees designated by the postal carriers.

We will include a tracking number in the shipping confirmation so you can be on the lookout for your banging new outfit. Haute2Wear is not responsible for any lost/stolen packages. We will be sure to help you out if this were to happen by communicating with the shipping service, and providing any information needed. 

Thank you so much for choosing Haute2Wear and we are happy to fulfill your order!

Returns

It wasn’t love at first sight? Don’t worry, we’ve got you covered. At Haute2Wear returns are free and easy. Contact us for a return label for your order, we’ll send it to you. Drop it off at the post office within 30 days of the delivery date and we’ll cover the return cost, no problem. Fill out the return portion of your receipt and send it back to or e-mail it to us so we know what was going on with your order. Let us know through our support e-mail whether you want store credit, refund or an exchange!  

 

Return and Exchange Policy

  • We accept returns postmarked within 30 days of delivery date.
  • Refunds are issued to your original payment method.
  • If you choose to be refunded in shopping credits for your next shopping spree, you will receive $5 extra in online credit once your refund has been processed.
  • Any item returned must be received in new condition; unworn, unwashed and with all tags intact. Any item returned with obvious use, makeup, deodorant, odor or any stain will be subject to refusal.
  • Shoes must be returned in their original box with soles in tact. The original shoe box must be placed inside an additional box for shipping transit. Damage to the original shoe box may result in them being refused by our return department.
  • Store credit and gift cards cannot be returned or refunded.
  • Final sale items cannot be returned, refunded or exchanged.
  • International orders cannot be returned, refunded or exchanged.
  • Original shipping cost is non-refundable.
  • In terms of swimwear, the original tags have to be intact and the hygienic strip/liner needs to be in place also.
  • Any items returned to Haute2Wear with obvious wear or after the alloted return period will be returned to the original shipping address with additional shipping costs and will not be refunded.
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